Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?
Delivery is calculated by the size and weight of your order and location of your delivery.
Which payment methods are accepted in the Online Shop?
Pay Pal and all major credit cards are accepted.
How long will delivery take?
We process orders within days, so you should expect to receive your order within 2-4 business days.
How secure is shopping in the Online Shop? Is my data protected?
Our online shop in completely secure and all data is protected under the data protection act.
What exactly happens after ordering?
You will receive and order confirmation via email and then a notification once it has been shipped with a tracking number.
Do I receive an invoice for my order?
Yes, both emailed at time of purchase and a hard copy at time of delivery.